LEGAL NOTICE

This website, accessible through scrads.com, is property of Scrads Artificial Intelligence, S.L., a Spanish company with headquarters at Avda Ernest Lluch N-32 TCM2 P3 L4 08302 Mataró (Barcelona), and email address info@scrads.com. With NIF number B16385064.  Hereinafter, “Scrads.”

It complies with the Information Society Services Law, as well as regulations on privacy, consumption, intellectual property and other laws applicable in Spain that establish rights and obligations in the field of electronic commerce and online services.

TERMS AND CONDITIONS

Identification: Scrads offers users an advanced chat platform, hereinafter “Scrads Chat”.

Purpose: These Conditions are intended to regulate the relationship between the user and Scrads, both for navigation on the website and for the use of Scrads Chat, ensuring the maximum transparency and security possible within the applicable legal framework.

Validity: Effective from [Effective Date] and constitute a contract between our company and the user. They may be updated at any time without prior notice. It is the user’s responsibility to review them regularly.

CONDITIONS OF USE

1. Acceptance of these Conditions is a requirement for the use of the website and Scrads Chat. The visitor becomes a “User”, subject to these conditions in their entirety. The User must read them before browsing the website or using Scrads Chat. If the User does not accept the conditions, they have the option of not browsing or using the service. Scrads reserves the right to restrict access in the event of non-compliance.
2. Scrads provides a free to use website and chat service. Scrads is not responsible for any data consumption costs that the User may incur.
3. The site may be updated or modified periodically. These conditions are available in Spanish and can be exported, saved or printed at any time.
4. The contents of the Scrads website, including text, brands, graphics, logos, images and software are the property of Scrads Artificial Intelligence, S.L. and are protected by intellectual property laws. Its use is prohibited without the express consent of Scrads.
5. Scrads will make efforts to ensure the technical availability of the website and Scrads Chat, but is not responsible for interruptions due to external factors.
6. Access and use of the service have no territorial limitation. Users must be of legal age according to the applicable legislation in their place of residence.
7. Scrads is not responsible for any damage caused by third parties, such as viruses or cyber attacks, and confirms that appropriate cybersecurity measures have been taken.
8. The User agrees to use the website and Scrads Chat legally and in accordance with these Terms and Conditions, and will refrain from illegal or harmful conduct for Scrads or third party systems.

TERMS OF SERVICE

• The User can start using Scrads Chat through the web. Scrads Chat operates from a web page and is not installed on the User’s device.
• By accessing the website, the User will be provided with a link to our Privacy Policy and will be informed about some Scrads Chat functionalities. The User is responsible for the instructions they enter.
• Scrads Chat uses advanced technology but it is not foolproof. The information generated by Scrads Chat does not guarantee truthfulness, accuracy or security. Scrads Chat code and algorithms are the property of Scrads and misuse is prohibited.
• The User is responsible for the prompts they enter and for respecting the provisions for the protection of minors. Scrads Chat does not replace consulting professionals.
  Scrads Chat prompts and responses and conversations can be deleted. Scrads have a short-term memory for fluid conversations and a long-term memory for continuous learning.
• Scrads will never share private conversations, but the User can share them according to the platform’s functionalities.
• The Scrads Chat service is free and does not require payment data. At the moment, no reviews or comments from other users are displayed on the website.
• If any clause of these Conditions is declared null or ineffective, it will affect only that provision or part of it, with the rest remaining in force.
• The User can contact Scrads through info@scrads.com or Avda Ernest Lluch N-32 TCM2 P3 L4 08302 Mataró (Barcelona).
• Complaints or suggestions must be communicated in good faith for prompt resolution. If the User in Europe is not satisfied with Scrads’ solution, he or she may file a complaint with the European online dispute resolution service or with the corresponding Consumer services.
• These Conditions are governed by Spanish and European legislation, and in the event of conflict, the Courts of Barcelona will be competent.

BASIC INFORMATION ON SCRADS PERSONAL DATA PROTECTION

RESPONSIBLE FOR CAES TREATMENT

Scrads Artificial Intelligence, S.L., with registered office at Avda Ernest Lluch N-32 TCM2 P3 L4 08302 Mataró (Barcelona).

PURPOSE OF TREATMENT AND CONSERVATION

Personal data is processed and kept for the organization, provision, dissemination and promotion of the services offered through our website and Scrads Chat. The data will be kept as long as the user is linked to our service and its deletion is not requested, for legal reasons or compliance with obligations.

LEGITIMATION OF THE TREATMENT

The legitimacy of the treatment may be based on the consent of the interested party, contractual relationship, legitimate interest of the person responsible or compliance with legal obligation.

RECIPIENTS OF ASSIGNMENTS OR TRANSFERS

The data may be shared with suppliers necessary to provide our services, with authorities in case of legal obligation and with third parties for the management and development of the service. The list of Data Processors is available upon request to Scrads.

The data is processed and hosted within the European Economic Area (EEA).

RIGHTS OF INTERESTED PERSONS

Data owners have rights of access, rectification, cancellation, limitation, opposition, portability and not to be subjected to automated decisions. To exercise these rights, you must contact Scrads through info@scrads.com.

ORIGIN OF THE DATA

The data comes directly from the interested party.

ADDITIONAL INFORMATION

For questions or queries about data processing, contact info@scrads.com. You can find more information on data protection in our privacy policy and on the AEPD website (https://www.aepd.es/).

Privacy Policy In accordance with the RGPD and the Organic Law on the Protection of Personal Data and guarantee of digital rights, we inform the following:

At Scrads Chat, accessible from scrads.com, visitor privacy is a priority. This Privacy Policy document contains information about the data we collect and how we use it. If you have additional questions, please contact us.

This Privacy Policy applies to our online activities and is valid with respect to information shared or collected on our websites and Scrads Chat.

By using our website or Scrads Chat, you agree to our Privacy Policy and its terms.

Processing of Personal Data: The “processing of personal data” includes any operation or set of operations applied to personal data, such as collection, registration, organization, structuring, storage, adaptation, modification, extraction, consultation, use, communication, comparison , limitation, cancellation or destruction.

Identification of the person responsible for the processing of personal data:

Scrads Artificial Intelligence, S.L. Avda Ernest Lluch N-32 TCM2 P3 L4 08302 Mataró (Barcelona), Email: info@scrads.com Basis of legitimacy for the processing of personal data: Depending on the purpose of the treatment, the legitimacy may be the consent of the interested party, the contractual relationship, compliance with legal obligations or the legitimate interest of the person responsible.

Information We Collect We collect personal information necessary for the provision of our services. This includes data provided directly by the user, such as name, email address, phone number, and other details. When using Scrads Chat, we also collect information such as pages accessed, access time, browser, operating system, device ID, IP address, cookies and log files.

How we use your information We use your information to provide and improve Scrads Chat, monitor interactions, conduct surveys, protect our interests, improve security, communicate with you, analytics and advertising purposes, comply with legal obligations, and for other purposes with your consent.

Disclosure of information We may share personal data with third parties for the development of the legal relationship, due to legal obligations or with your consent. The data is processed within the European Economic Area and stored according to the needs of the service and legal obligations.

Cookies and Web Beacons We use ‘cookies’ and web beacons to collect information about visitors and optimize the user experience. This information includes preferences, pages visited and browser data.

Log Files Log files record visitors for statistical and security purposes. The information collected includes IP addresses, browser type, Internet service provider, timestamps, and number of clicks.

Personal data protection rights Users have rights of access, rectification, deletion, restriction, opposition, data portability and not to be subject to automated decisions. To exercise these rights, contact Scrads.

Information for children under 18 years of age Scrads Chat is only for people over 18 years of age. We encourage parental supervision of minors’ online activity. If a minor provides data, please contact us to remove it from our records.

Security measures We take technical and organizational measures to protect personal data and prevent its alteration, loss or unauthorized access.

Privacy Policy Version This Privacy Policy may be modified and will be made public on our website. The relationship with users will be governed by the policies published at the time of access.

Last update date: 04/01/2024.