Features
Get the most out of our platform with advanced features
01 – Chat Power & Artificial Intelligence
Discover how our platform uses advanced artificial intelligence and machine learning techniques to deliver smarter, more personalized chat experiences.
From AI learning systems to custom business rules, we give you the tools to take your chat to the next level.
02 – Efficient document management and instant notifications
Simplify document management and keep each IA updated in real time. Our platform allows you to manage documents without learning limits, receive contact alerts and email notifications, all in one place.
03 – Full control and advanced analysis
Take control of your chat with customer management features and group user control. Plus, access advanced analytics dashboards to better understand your users’ performance and engagement.
04 – Tools to grow AI
Make your chat even more powerful by integrating it with WhatsApp and connecting to external data through our API. And if you need help, our Scrads online support team and ticket management system are here for you.