At SCRADS ARTIFICIAL INTELLIGENCE S.L., we ensure that our customers can cancel their accounts at any time in a simple and transparent manner. Below, we outline the available procedures for requesting account cancellation:

Ways to Cancel Your Account

1. By Email:
   • Send an email to info@scrads.com from the same email address used for registration.
   • Your email must explicitly request account cancellation and include the following details:
     • Account holder’s name.
     • Email address associated with the account.
     • Reason (optional).
   • Once we receive your request, we will process the account cancellation within 10 business days, and you will receive a confirmation email.
2. Through the Control Panel:
   • Log in to your SCRADS account.
   • Go to Account Settings > Cancel Account.
   • Follow the on-screen instructions and confirm the request.
   • The cancellation will be processed automatically, and you will receive a confirmation email.

Effects of Cancellation

• Once your account is canceled, all associated data will be permanently deleted within 15 days, except for data we are legally required to retain.
• Account cancellation does not entitle you to refunds for any payments already made. Please refer to our Terms and Conditions for more details.
• If you wish to use our services in the future, you will need to create a new account.

If you have any further questions, feel free to contact us at info@scrads.com.